Good morning Mrs Helen Abel,

  We, the entire team at O.B.E want to appreciate you for trusting us and giving us the chance to serve you, we know things haven't really being 100% the way you want them but we are still improving and will do better in the coming days to offer best experience to both you ( landlord) and the tenants .

  Thank you once again and we look forward to doing better and achieving greater goals together.

   Have a wonderful day Ma.